Consumer protection key focus of proposed refurbished devices rules
MANILA, Philippines — The National Telecommunications Commission (NTC) said its draft rules and regulations on the sale and importation of refurbished mobile devices will provide consumers with a safer, more value-conscious and affordable alternatives amid rising prices of new mobile devices.
NTC said the proposed rules aim to ensure that refurbished devices are only sold by properly licensed dealers, legitimately sourced, compatible with mobile network operators (MNOs) in the Philippines, properly sanitized, graded as to condition and fully functional, with a mandatory one (1)-year repair or replacement warranty to protect consumers from smuggled, improperly refurbished and unsafe units, and stolen devices.
The requirements, including a minimum capitalization requirement, shall apply only to applicants of Dealers Permit for Used, Reconditioned, or Refurbished Mobile Devices (DPURRMD). The capitalization requirement is intended to ensure that importers and dealers of these devices only offer type-approved and properly refurbished units and are financially capable of fully standing by the warranty of each unit sold.
The general public may freely trade or sell or buy mobile devices from each other, as long as it is not in commercial quantities.
“Maari pa rin bumili o magbenta sa merkado ang mga tao ng sarili nilang gamit. Pinapalawak lang ng NTC ang options nila,” NTC Deputy Commissioner Alvin Blanco said.
The NTC regulation emphasizes that the proposed regulation does not seek to eliminate the second-hand market but ensures that consumers can access only quality, properly refurbished devices, such as 4G and 5G capable units and laptops, at more affordable prices.
The regulation will also provide a procedure for the proper disposal and recycling of mobile devices that are no longer fit for use by consumers.
Following the public consultation, the NTC is carefully evaluating all stakeholder comments to further refine the proposed rules with due consideration of both consumer protection and industry concerns. (Contributed story)
