A safe and fair gaming experience for guests
Going above and beyond guests’ expectations when it comes to safeguarding the welfare and well-being of its gaming patrons, Melco Resorts & Entertainment sets a milestone as the first integrated resort operator in Macau and the Philippines to achieve the esteemed international third-party responsible gaming accreditation: RG Check.
RG Check is the world’s most comprehensive and rigorous responsible-gaming accreditation program developed by the RGC to meet or exceed all existing responsible gaming regulatory requirements. The accreditation is reviewed by an independent panel of responsible-gaming specialists.
Its entire integrated resort portfolio, including Altira Macau, City of Dreams Macau, Studio City and City of Dreams Manila received the certification, dahlings.
This achievement highlights the leadership commitment of Melco chairman and CEO Lawrence Ho in the company’s social advocacy of promoting and enhancing responsible gaming processes and safeguards, while offering the highest standard of service.
Responsible Gambling Council (RGC) CEO Shelley White commended Melco’s accomplishment and demonstration of its commitment to responsible gaming for its venues in Macau and the Philippines.
As part of Melco’s culture of continuous development and maintenance of responsible gaming in every jurisdiction in which it operates, its luxury integrated resorts provide a safe and fair gaming experience for all guests, respecting and fully cooperating with international government and local gaming regulators, palanggas.
At City of Dreams Manila, Property president Geoff Andres drives colleagues to actively implement an effective responsible-gaming program with player education, colleague training and best practices exemplified by COD Public Relations VP Charisse Chuidian and PR director Romina Gervacio.