Modern DFA Consular Office opens at Robinsons Galleria

MANILA, Philippines —  Robinson’s Land Corp. (RLC) thru Robinsons Malls, in partnership with the Department of Foreign Affairs (DFA), recently opened the newly expanded DFA NCR Central Consular Office at Robinsons Galleria in Quezon City.

Strategically located in one of the metro’s most accessible malls, the upgraded consular office offers a significantly larger and more streamlined space, designed to enhance service delivery and accommodate a higher volume of applicants daily. With improved facilities and a more efficient layout, the office now caters to an increased volume of passport and consular service applications, delivering a faster and more comfortable experience for the public.

“The opening of DFA NCR Central office at Robinsons Galleria is part of DFA’s ongoing initiative to improve service quality and workplace conditions. Having our offices at convenient locations like Robinsons Malls helps improve employee welfare and public satisfaction,” said DFA-OCA Assistant Secretary Ma. Antonina Mendoza-Oblena.

“Through our Lingkod Pinoy Centers, Robinsons Malls and DFA continue to make government services more accessible and convenient for the Filipinos. The expansion of the DFA NCR Central office at Robinsons Galleria reflects our shared commitment to providing better customer experiences for all the communities that we serve,” said Joel Lumanlan, VP for operations and marketing of Robinsons Malls.

On its first day of operations, the DFA NCR Central Consular Office successfully processed over 115 passport applications, a clear testament to the demand for accessible government services. This initiative in Quezon City follows the recent successful expansion of the DFA Consular Office in General Santos, inaugurated recently in Robinsons GenSan. The newly-renovated  office features larger processing areas and better customer flow, serving 291 clients for passport applications on opening day alone.