The lessons I keep relearning
Three lawyers and three businessmen take the train to a conference. Each lawyer buys a ticket. The businessmen buy only one.
“How will three of you ride on one ticket?” a lawyer asks.
“Watch,” says a businessman.
On board, the businessmen squeeze into one restroom. The conductor knocks: “Ticket, please.” One arm reaches out with one ticket, and he moves on. Impressed, the lawyers buy just one ticket for the trip home. The businessmen buy none.
“How will you ride with no ticket at all?”
“Watch.”
The lawyers pile into one restroom, the businessmen into another. Once the train moves, one businessman knocks on the lawyers’ door. “Ticket, please.” An arm comes out with the ticket.
The lawyers learned the lesson. Just not all of it.
Most of life’s lessons go that way. We catch half the first time and must come back for the rest. Here are eight that have made a difference for me, and I am still learning them.
1. Nobody can learn the lessons for me.
Mentors can guide me, my boss can train me and a thousand authors can teach me from my bookshelf. But learning is non-transferable. Aldous Huxley said it well: “Experience is not what happens to a man; it is what a man does with what happens to him.” Experience is not the best teacher. Evaluated experience is. Today, AI can summarize any book in seconds. Don’t confuse access with understanding.
2. Some lessons must be learned more than once.
Our memories are short. I have sat in seminars thinking, “I’ve heard this before.” True. But have I done it? Heard before is not learned before. Perhaps the key is to commit lessons not just to the head but to the heart. The Psalmist wrote, “I have hidden your word in my heart that I might not sin against you.”
3. Flexibility is more important than power.
Strong-willed people are often just stubborn and get frustrated easily. I have yet to meet a happy perfectionist. Pencils have erasers, and keyboards have a delete key for a reason. Being flexible does not mean compromising your values. It means exercising tact, grace and compassion. The rigid person defends his position. The flexible person learns from it.
4. Drive and interest are more valuable than talent.
One person with passion will outperform ninety-nine with mere interest. Many gifted people never go far because talent was all they brought. Those who fail often have passion; they just spend it on gossip, office politics and envy. What delights you will direct you. The enemy of success is not failure, because failure teaches. The enemy of success is apathy: showing up with no goals, no direction and no motivation except payday.
5. Doing things is more important than knowing things.
“I already know that.” “I thought of that years ago.” Yet nothing was done. Writer Curtis Grant put it memorably: people who want milk should not sit on a stool in the middle of a field hoping a cow will back up to them. You don’t have to be great to start, but you must start to be great.
6. People are more important than tasks and things.
Kids want new toys; adults want new cars. Later, we realize that memories and success come from people. When the biggest stars of 1985 gathered to record “We Are the World,” producer Quincy Jones taped a sign on the studio door: “Check your ego at the door.” The song succeeded through cooperation, not competition. Tasks have no souls. People do. Value them, and they will value you back.
7. Success is fun, but opportunity is better.
Success is a platform, not a parking lot. Every level reached is the foundation for the next. In a world changing this fast, the comfort zone is the danger zone. Many greats started unimpressively. Winston Churchill struggled in school. Soichiro Honda left school young to work in a car repair shop. Li Ka-shing left school at fifteen to support his family. To become, you must overcome.
8. We gain more by what we give than by what we get.
“It is more blessed to give than to receive” is not just piety; it is practical wisdom. The greedy are the most miserable people on earth because the self is the hardest master to satisfy. Mentoring and leaving footprints for others outlast anything we collect. Here is a good rule: give and forget; receive and remember.
Find the principles that work for you, word them your own way and keep relearning them. The abundant life is not a finished course. It is a lifelong enrollment.
Catch Kongversations with Francis on YouTube and all major podcast platforms: Spotify, Apple Podcasts, Google Podcasts and more. Plus, listen to Inspiring Excellence wherever you stream.
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