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AUTHORS
Francis J. Kong
Francis J. Kong
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Just one customer
by Francis J. Kong - July 25, 2021 - 12:00am
Here is an old story worth repeating.
Your online customer service sucks!
by Francis J. Kong - July 24, 2021 - 12:00am
I recently changed my credit cards for security reasons.
Only the clever survives
by Francis J. Kong - July 18, 2021 - 12:00am
I have kept this story for years and as I reviewed the material, I am amazed at how timeless this story is.
Good lessons learned
by Francis J. Kong - July 17, 2021 - 12:00am
Home is where the heart is.
Hard or soft enough
by Francis J. Kong - July 11, 2021 - 12:00am
Google has long been considered the benchmark for HR policies and practices. Suppose you were to trace the development of open-work spaces, gourmet pantries, 20 percent off your regular time to do something completely...
The entrepreneurial mind and method
by Francis J. Kong - July 10, 2021 - 12:00am
Countries are prepping for an economic recovery.
The new work-life integration
by Francis J. Kong - July 4, 2021 - 12:00am
I saw a cartoon that shows a boss giving instructions to his subordinate. He says, “I need you to stay late and go home two hours later because we are going to have a seminar on work-life balance.
A little remote work humor
by Francis J. Kong - July 3, 2021 - 12:00am
Research shows that the average four-year-old laughs as many as 300 times per day, while in comparison the average 40-year-old adult laughs 300 times every two and a half months.
Getting busier?
by Francis J. Kong - June 27, 2021 - 12:00am
You and I are staying home most of the time doing remote work, tutoring the kids, doing chores, and all other stuff. When we have escaped the daily torture of commute and traffic and have accumulated additional hours...
Change is hard
by Francis J. Kong - June 26, 2021 - 12:00am
I am wearing a band on my left wrist that counts the steps I take. It also signals me that I have been sitting on my chair too long, and it’s time for me to stand up and do some stretching what a fantastic...
The fatherhood cycle
by Francis J. Kong - June 20, 2021 - 12:00am
Here is a question for you. What is the connection between being a great father and shaving? Reed Markham, says: “Being a great father is like shaving.
Forward-looking
by Francis J. Kong - June 19, 2021 - 12:00am
A saying in business goes this way: “The only easy day was yesterday.”
Look at the mirror
by Francis J. Kong - June 13, 2021 - 12:00am
A businessman friend wanted to know how I may be of help. He has problems with his business; he says his company is not growing (this was pre-COVID), his people are slow and dumb, department heads fight all the time....
High-performance teams
by Francis J. Kong - June 12, 2021 - 12:00am
I recently attended the three-day virtual master class of Marcus Buckingham presented by WOBI (World of Business Ideas, NYC).
Enough is enough
by Francis J. Kong - June 6, 2021 - 12:00am
You’ve heard it said before. “Enough is enough.”
Dealing with rejection
by Francis J. Kong - June 5, 2021 - 12:00am
Feeling unworthy and down because of the unfair comments and criticism hurled against you?
Rookie mistakes
by Francis J. Kong - May 30, 2021 - 12:00am
Many young people want to enter the speaking and training business.
Active disengagement and growth strategy
by Francis J. Kong - May 29, 2021 - 12:00am
Professor Rita McGrath is widely recognized as a global authority on leading innovation and growth during uncertain times.
Leaders and technology
by Francis J. Kong - May 23, 2021 - 12:00am
Why did the robot go back to Robot School? The answer is that “the robot’s skills are getting a little rusty!” This joke is corny, and for your information, we no longer call them robots, but “bots”...
One high heel shoe
by Francis J. Kong - May 22, 2021 - 12:00am
Selling is never easy.
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