^

Telecoms

Sun Cellular steps up customer support with SunSagot service

The Philippine Star

MANILA, Philippines - Recognizing the need for fast and reliable response system to address subscriber inquiries, Sun Cellular has rolled out its new SMS-based customer response portal, SunSagot. Through this, subscribers will get up-to-date information on Sun Cellular’s products and services 24/7, free of charge.

“We understand that the quality of our service goes beyond our connectivity offers,” says Sun Cellular chief executive officer Charles Lim. “Given this, we always strive to ensure that communication is open to our subscribers to address their questions and concerns.” Lim added that SunSagot service will guarantee faster turnaround in servicing subscriber queries, with a response time of as fast as five to 30 seconds.

To seek for feedback from Sun Cellular through SunSagot, subscribers will only have to text SunSagot to 1200. From there, they will receive a menu of categories that will give subscribers access to the most relevant and up-to-date information on Sun products and services. SunSagot service is free of charge.

“Our thrust is to make the Sun Cellular experience enjoyable and hassle-free for our subscribers. From the network upgrades, best value services, and now to the strengthened customer service support, we will ensure that we live up to our promise of being the Good Choice to our subscribers,” concludes Lim.

For more information, log on to www.suncellular.com.ph. You can also check for updates by logging on to the Sun Cellular’s official social media sites: www.facebook.com/suncellularph or www.twitter.com/suncelldeals.

Sun Cellular is the mobile brand of Digitel Mobile Philippines Inc., a member of the PLDT Group.

 

vuukle comment

CELLULAR

CHARLES LIM

DIGITEL MOBILE PHILIPPINES INC

GOOD CHOICE

SAGOT

SUBSCRIBERS

SUN

SUN CELLULAR

TELECOMS

  • Latest
Latest
Latest
abtest
Are you sure you want to log out?
X
Login

Philstar.com is one of the most vibrant, opinionated, discerning communities of readers on cyberspace. With your meaningful insights, help shape the stories that can shape the country. Sign up now!

Get Updated:

Signup for the News Round now

FORGOT PASSWORD?
SIGN IN
or sign in with