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Business

Not outsmarted but outfelt

BUSINESS MATTERS BEYOND THE BOTTOM LINE - Francis J. Kong - The Philippine Star

A college professor outlined, at length, the nature of a rather brutal mid-term exam. He concluded his remarks by asking if anyone had any questions regarding the exam.

For several minutes, the class sat in stunned silence, each wondering if anyone could pass such a test. Finally, one brave soul asked, “Do you accept bribes?” Looks like the kid has the full potential to become a full-time scammer.

Most of us like to believe we could never be scammed. We often envision con artists as shady figures in trench coats, selling fake Rolexes on street corners or strangers calling from an untraceable number, asking for our bank details. We tell ourselves, “I’m too smart for that.”

But investigative podcaster Johnathan Walton, author of “Anatomy of a Con Artist,” tells a different story.

He knows firsthand that scammers don’t always appear to be strangers. They can resemble friends, neighbors, or even family. He himself was conned out of nearly $100,000 not by a slick salesman, but by someone he considered his sister.
And that’s the most frightening part — because con artists don’t outsmart you; they out-feel you.

Walton explains that professional scammers bypass your logic and target your emotions directly. They look for your vulnerabilities — like loneliness, loss, financial stress, or the desire to belong — and then weaponize those emotions against you.

He bonded with the con artist because they both shared the pain of being disowned by their families. That became the hook. She masqueraded as a damsel in distress with an inheritance at risk. Walton, moved by compassion, stepped in to help.

By the time the deception unraveled, it was too late.

This is how scams work: not by appealing to your mind, but by hijacking your heart.

We often think scammers are “out there.” The uncomfortable truth is that they may already be in your circle: a coworker, a long-time friend, a neighbor.

Walton later discovered that his con artist had scammed 46 other victims across different states and even internationally.

His own mother revealed that a close family friend had scammed her, too, for $20,000. She had never told anyone, out of shame. That silence, Walton says, is part of why scams persist. Victims often stay quiet because they don’t want to appear foolish or because the scammer holds their personal secrets over them.

What are the red flags? How would you guard yourself against the potential hit from a scammer?

Walton’s book outlines 14 red flags commonly associated with con artists. Among them:

• They offer to help too quickly.

• They shower you with kindness, gifts, or favors early on.

• They overshare personal secrets to create false intimacy, pressuring you to share your own.

•They use technology as “proof,” such as fake text threads, bogus bank screenshots, and fabricated emails.

• They often hold respectable jobs to appear legitimate, while their true passion is deception.

If you recognize these patterns, it’s time to pause and reflect.

Authentic relationships are built on time, consistency, and truth — not secrecy, speed, and emotional manipulation.

Intelligence doesn’t protect you when your emotions override your judgment.

When we hear scam stories, it’s easy to ask, “How could you be so stupid?” But the real question is: “How human are you?”

Because con artists don’t rely on our stupidity — they rely on our humanity.

One of the most critical steps in fighting scams is breaking the silence. Shame keeps victims quiet, which only allows con artists to continue their work.

By speaking up, Walton not only put his con artist in jail but also helped dozens of other victims find their voice. By sharing stories, we protect others from becoming the next target.

So what can we learn from all this?

1. Guard your heart as much as your wallet. Intelligence isn’t enough. Learn to slow down and let both heart and mind work together.

2. Trust, but verify. Absolute trust doesn’t fear scrutiny. If someone resists questions or demands blind faith, that’s a red flag.

3. Silence is a scammer’s ally. If you’ve been conned, you’re not alone. Speak up and protect others.

4. Technology can be faked. Screenshots, text messages, and even bank balances can be fabricated. Don’t accept a phone screen as proof of reality.

5. True friends don’t rush intimacy. Healthy relationships grow steadily. When someone overshares or pressures you to reveal secrets quickly, pause and step back.

We live in a time where trust is both more necessary and more fragile than ever.

The lesson is not to grow cynical, but to grow wise. Yes, there are con artists who seek to manipulate. But there are also genuine friends, mentors, and allies who will walk with us in honesty. The challenge is to know the difference.

Catch Kongversations with Francis on YouTube and all major podcast platforms—Spotify, Apple Podcasts, Google Podcasts, and more. Plus, listen to Inspiring Excellence wherever you stream.

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