MWSS secures ISO certification

MANILA, Philippines — The Metropolitan Waterworks and Sewerage System (MWSS) has secured the latest International Organization for Standardization (ISO) certification for complying with international quality management system standards.

In a statement,  MWSS said it recently received the ISO Certification 9001:2015 following an audit by AJA Registrars.

Included in the certification are the project management process of the MWSS, as well as the support processes including planning, asset management, human resources development, operations finance, and legal.

Launched on April 28, 2016, ISO 9001:2015 is the latest version of ISO quality management system.

The new ISO 9001:2015 focuses on the management’s commitment to the implementation and improvement of the QMS, while the older ISO 9001:2008 focuses on customer satisfaction and improvement.

The audit aims to determine the conformity of the management system and recognizes its ability to meet applicable statutory, regulatory and contractual requirements.

It also targets to verify its effectiveness in ensuring clients can reasonably expect to achieve specified objectives and determine the management system’s ability to identify areas for potential improvement

 ISO 9001:2015 certification also aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

MWSS also commended both concessionaires Maynilad Water Services Inc. and Manila Water Co. Inc. for securing ISO certifications.