Freeman Cebu Business

Courier company honors delivery riders

Ehda M. Dagooc - The Freeman
Courier company honors delivery riders
J&T Express recognizes its frontliners who deliver fast and hassle-free shipping, rain or shine, to customers nationwide.

CEBU, Philippines — Hong Kong-based courier service J&T Express strengthens its penetration in the Philippines logistics market by motivating further its growing delivery riders.

“Honoring our own frontliners who continuously support the company and Filipino community through these challenging times. Through this, we hope that everyone will recognize their dedication and personal sacrifices to provide us with safe, fast, and reliable delivery services so that we can continue on with our lives despite the pandemic,” said Zoe Chi, vice president of J&T Express Philippines.

The company recently launched its “J&T Heroes: Bayani sa Makabagong Panahon,” campaign to exemplify the company’s “bayanihan” spirit.

The E-commerce delivery giant J&T Express Philippines recognized the contributions of its delivery riders last month on via livestream on their official Facebook page.

Out of hundreds of entries nationwide, only one will be named Hero Rider of the Year and will receive a new motorcycle as the grand prize. Criteria for J&T Heroes include exemplary performance with a 95-100 percent high success delivery rate; company loyalty with tenure since February 2020; a high degree of professionalism; and service satisfaction backed by testimonials from regular customers.

According to Chi, J&T Express strives to empower and prioritize both its customers and employees.

In June this year, the company released a second tranche of employee “ayuda” in the form of groceries and essentials to augment the daily needs of team members who have been affected by the lockdown.

J&T has also extended help through various logistics services for COVID response and immediate disaster relief, she added.

The company is also dedicated to helping local online businesses grow by providing quality delivery services.

J&T Express Philippines currently has 600 branches caters to almost every province in the country 365 days a year even on holidays. Customers can easily track their packages real-time via J&T’s service platforms: mobile application, website, hotline, and social media.

The event is supported by J&T’s brand partners HINO, FOTON, Mobile Legends Bang Bang, Realme, Prestone, Clorox, Gcash, and Shopee. Secondary local business sponsors include BELO Intelligent Skincare, Gfoxx International, ELITE Sales, American Authentic Apparel, Tink Custom Print, Seek Shine, Organic Skin, K-Cool, Leupp Watches, Jane Secret, Pocari Sweat and KUMU.

Meanwhile, the Hong Kong based logistics company which only entered the Philippine market in 2019, is also active in helping the Filipino online entrepreneurs to growing their businesses. It sees a huge potential for small entrepreneurs to grow in the eCommerce platform post pandemic.

“It was a matter of survival because people were staying away from brick-and-mortar stores and were doing a lot of their shopping online. But what these sellers may or may not realize is that by joining e-commerce, they aren’t just boosting online sales—they are becoming ambassadors of their own heritage,” she added.


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