Convergys appoints Phl country manager

MANILA, Philippines - Convergys Corp. has announced the appointment of Maria Victoria Mueco as country manager for Convergys’ customer management operations in the Philippines.

As country manager, Mueco is responsible for executing against Convergys’ growth plans for the Philippines, where Convergys holds the distinction of being the country’s largest private employer.

Mueco is also responsible for overseeing the operations within Convergys’ 15 contact centers and nearly 25,000 customer management employees in the country.

Mueco served previously as vice president and head of Philippine operations with responsibility for the overall management and development of Convergys’ operations in the country.

Mueco assumes the country manager role from Marife Zamora, who is now the managing director for Convergys’ customer management operations in the Asia-Pacific, Europe, the Middle East and Africa.