BPI rolls out auto debit platform for business

MANILA, Philippines — Ayala-led Bank of the Philippine Islands (BPI) has rolled out a new digital platform that would enable businesses streamline processes to reduce costs and enhance customer experience.

The bank launched the electronic automatic debit arrangement or e-ADA on the BPI BizLink platform for corporate clients. With this new bulk check deposit facility, corporate clients can maximize the use of technology.

John-C Syquia, corporate banking head at BPI, said the COVID-19 pandemic and the corresponding lockdowns have greatly accelerated digitalization among industries and established highly digital customer behaviors.

“While we look forward to a COVID-free world, we believe that when it comes to digitalization, there is no turning back and businesses need to embrace it. Digital is the way of the future,” Syquia said.

BPI is the first bank to offer a fully digitized e-ADA enrollment experience, allowing digital enrollment for biller companies and their customers. This helps enhance customer collection by reducing costs and providing better customer experience overall.

BPI transaction services head Ana Sison said the e-ADA would also help save trees and time spent rectifying errors.

“This new service eliminates the dependence on paper documents which come with manual enrollment to ADA. Electronic-based enrollments would allow for more accurate and convenient processing for both the company and the customer,” Sison said.

The bulk check deposit facility allows corporate clients to process checks more conveniently through scanning and depositing of checks from their offices instead of going to the bank branches.

For many companies, the pandemic seriously challenged the reach of traditional cash-based collections amid social distancing and other health and safety measures.

Businessmen have been compelled to revisit and adjust daily operational processes to ensure their company’s financial stability while maintaining the safety of their employees.