Citi launches Prestige credit card in Philippines

(The Philippine Star) - November 11, 2015 - 12:00am

MANILA, Philippines - The country’s preferred credit card brand sets a new standard for rewarding cardholders with the national launch of Citi Prestige, Citi’s first global credit card designed to offer uniform global benefits to affluent clients. 

Citi Prestige is currently available in 10 countries – Australia, Colombia, Hong Kong, Malaysia, Singapore, India, Korea, Thailand, the United States and Mexico. Citi is working to offer Citi Prestige to customers in additional markets by the end of this year.

“We are delighted to bring our global product that will set the bar high in providing exclusive benefits and best-in-class treatment to our clients in the Philippines,” said Aftab Ahmed, CEO for Citi Philippines. “Citi Prestige takes advantage of our global network to offer exceptional service and exclusive treatment to our clients wherever they may go, with the peace of mind that their relationship with the bank will be recognized at Citi branches around the globe,” explained Ahmed.

The Citi Prestige Card enters the Philippine market at an important time as the emerging affluent market is foreseen to expand given the robust economy and outlook of a sustained GDP growth of around seven percent year-on-year, according to the National Economic and Development Authority.

Citigold and Citi wealth management clients will be given the opportunity to be among the first to sign up for this unique product.  “There was strong interest from our Citigold clients who are excited to be founding members of Citi Prestige when we officially launch to the public this November,” related Citi Philippines’ Consumer Banking Head Bea Tan.

Beginning Nov. 10, clients can apply for Citi Prestige at any of the Citibank branches, by calling the 24-hour Citi Prestige Hotline at +632 995 9111 or by logging on to

According to David Stoughton, Credit Cards head for Citi Philippines, one of the unique attractions of the Citi Prestige is access to a team of experts “who will provide exceptional customer service, 24 hours a day, seven days a week, anywhere in the world.”  This access will ensure cardholders will enjoy a wide range of benefits – from travel to global access to Thank You® Rewards.

Travel benefits include complimentary fourth night stay at any hotel in the world, airport meet and greet and immigration fast track services, along with complimentary membership and unlimited access to over 800 VIP airport lounges through Priority Pass.

Citi Prestige cardholders will also be able to extend their airport lounge access to family and friends with up to four complimentary guest passes per calendar year to any Priority Pass lounge around the world.

Citi Prestige cardholders will have access to a Global Concierge service designed to assist clients with their every need, from entertainment options, reservations and errands to helping solve travel problems anywhere in the world. The Concierge Service is available 24 hours a day around the world. 

Citi Prestige clients will have access to exclusive local and global events through a dedicated team of lifestyle managers on call to locate tickets to popular events in the worlds of sports, fashion and theater.  Assistance is also available for securing reservations at the world’s top restaurants or for arranging exclusive and unique experiences.  

For golf aficionados, Citi Prestige offers clients up to three complimentary green fees at over 200 premium golf courses around the world including Asia, Europe, US and Canada. 

A team of dedicated Citi customer service officers are also available to attend to card account-related concerns.

While enjoying these benefits, Citi Prestige clients continue to earn Citi ThankYou®  points when using their card, with 5x ThankYou®  points for every P30 spend in shopping, dining and foreign-currency spend. These can be redeemed via the ThankYou® Rewardsportal, a seamless redemption experience that puts clients in the driver’s seat with remarkable products, services and experiences from all over the world.

Citi Prestige clients are also rewarded for deepening their relationship with Citi. Citi Prestige cardholders who also have or will open a Citigold relationship will enjoy an annual bonus of ThankYou®  points based on their annual retail spend.

Citi Prestige is also the first card that rewards clients for renewing their relationship with Citibank each year. As an introductory welcome gift offer, Clients will receive 120,000 ThankYou® bonus points which are redeemable for a range of rewards, from products in the Citi Prestige rewards catalogue to travel miles.

“We are excited to once again set a new standard in rewarding client loyalty with Citi Prestige.  Our clients can be assured of world-class service when they sign up for our newest product,” guaranteed Ahmed.

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