Smart launches premium concierge services

MANILA, Philippines - The digital unit of Smart Communications Inc. has launched a premium concierge service for e-commerce platform TackThis! to enable enterprises to build and grow their business online. 

Voyager Innovations together with sister firms PLDT Alpha and PLDT SME Nation see the premium concierge service as the answer to challenges faced by businesses that want to sell their products online.

The premium concierge service aims to provide a comprehensive suite of features on top of the basic offerings of the TackThis! platform.

TackThis! which was launched in the Philippines in October 2013, is an e-commerce platform which aims to allow businesses to set up an online shop or website and “tack” such to other sites including Facebook and Wordpress.

The platform facilitates the customer’s entire shopping experience from the point of order until the payment for the product. 

Through the premium concierge service, businesses get other features such as professional services to help build the online store from taking pictures of the products to designing the website. 

The concierge service likewise allows businesses to easily manage their online shop as TackThis! has a team to help process orders, payments, delivery and customer inquiries. 

Store marketing is also covered by the concierge service through the placement of the business on online shopping platform Takatack.

Takatack is the largest online shopping discovery platform featuring products not just from enterprises that have established their online shops through TackThis!, but also from other online stores and retailers in the country including Zalora and Lazada.

Retailers can avail of the concierge service package plans at a minimum fee of P899 per month to list 100 products, up to a maximum monthly payment of P3,500 for an unlimited listing of products.