More electronic government systems launched to reduce bureaucracy

Alexis Romero - The Philippine Star
More electronic government systems launched to reduce bureaucracy
President Ferdinand Marcos Jr., together with DICT Secretary John Ivan Uy and DILG Secretary Benjamin Abalos Jr, launches the Electronic Local Government Unit System (eLGU) and the People's Feedback Mechanism (eReport) in Malacañang on July 17, 2023.
STAR / KJ Rosales

MANILA, Philippines — President Marcos yesterday led the national launching of the electronic local government unit system (eLGU) and the people’s feedback mechanism (eReport) – initiatives that he said would remove unnecessary bureaucratic layers and address criminality.

The eLGU covers a wide range of local government services like business permit licensing, notice of violations, notification system, community tax, health certificates, local civil registry, business tax and real property tax.

The eReport, meanwhile, enables citizens to relay their concerns about crime, fire incidents and other emergency situations.

The eLGU and eReport are among the features of the eGov PH Super App, which integrates state services in a single platform.

“These programs mark the paradigm shift in a way that government and citizens interact with one another. With the power of technology, we can break barriers and bridge gaps in ways that we have never been able to do before,” Marcos said.

He added that the eLGU system would complement existing efforts in eliminating “unnecessary layers of bureaucracy” as well as making government transactions easier and more efficient, while the eReport system would enhance the ability of the police and fire bureau to respond to emergency situations.

“I am optimistic that this system will be used to help curb criminality, lawlessness and ensure immediate responses to various incidents across the country, thereby making our communities safer and more secure for everyone,” the President said.

Marcos called on all agencies and local governments to collaborate with the Department of Information and Communications Technology in integrating key services into the recently launched eGov PH Super App.

He also asked the DICT, the interior department and local governments to ensure the efficient implementation of the executive order that streamlined the requirements for the construction of telecommunications and internet infrastructure.

“We now live in a world where technology is occupying a vital and important part of our existence. Let us embrace it and see the good that it can do for our society. What we see here is just a glimpse of what this digital revolution can bring to our society, to our systems, to our bureaucracy, to the way we do business,” Marcos said.

“There are more profound changes that we can expect should we choose to apply technology in many aspects of our lives. I truly believe that digitalization will be a hallmark of our progress as we move to the future. Today let us seize that opportunity to utilize this tool for good, for our people and for our nation,” he added.

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