Hospitality at the heart of Shangri-La

MANILA, Philippines - Through the years, Shangri-La has welcomed guests into the sanctuary of its hotels and resorts with warmth and graciousness. The unique sense of arrival is created by attentive and caring colleagues who keep hospitality at the forefront and genuine from the heart.

The same level of dedication persists in all hotel areas so that whether it is a floral display, tea service or dining experience, a Shangri-La moment awaits every guest.  More than 40,000 colleagues worldwide bring Shangri-La’s signature hallmarks to life.

Shangri-La’s Mactan Resort & Spa, Cebu was the group’s first resort to establish a six-hectare marine sanctuary for over 160 species of fish, clams and corals as part of Shangri-La’s Reef Care Project.

Managing the sanctuary and keeping its occupants “under her wing” is Irene Tan, the resort’s marine biologist. With her caring nature, she observes plant and animal life forms from above and below water. Her commitment to the surrounding marine life has enabled developments to be initiated for the sanctuary.

When not on dry land, Tan is at coastal and dive clean-ups.  While directing tours of the sanctuary, she humbly shares details of the ongoing coral recovery programs and how ships were sunk to form artificial reefs and encourage coral and fish proliferation.

Hong Kong-based Shangri-La Hotels and Resorts currently owns and/or manages more than 80 hotels under the Shangri-La brand with a room inventory of over 34,000.

Shangri-La hotels are five-star deluxe properties featuring extensive luxury facilities and services. They are located in Australia, Canada, mainland China, Fiji, France, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, the Philippines, Singapore, Sultanate of Oman, Taiwan, Thailand, Turkey, and the United Arab Emirates. 

The group has a substantial development pipeline with upcoming projects in mainland China, India, Mongolia, the Philippines, Qatar, Sri Lanka and the United Kingdom.

For more information or reservations, contact a travel professional or log on to www.shangri-la.com.

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