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AUTHORS
Lito Villanueva
Lito Villanueva
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Barbie and customer service
by Lito Villanueva - February 20, 2024 - 12:00am
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was...
Full speed ahead
by Lito Villanueva - January 9, 2024 - 12:00am
Last year was a year of recovery, this year will be the year of growth.
Fintech: Past forward
by Lito Villanueva - December 18, 2023 - 12:00am
It’s been a whirlwind year for the world of fintech.
Outsmarting scammers
by Lito Villanueva - June 15, 2023 - 12:00am
Today, we hear the young ones often say “Nabudol ako!”, admitting their inability to resist temptation when shopping or falling prey to irresistible items on sale.
Gender gap in digital finance
by Lito Villanueva - May 18, 2023 - 12:00am
Around the world, we’ve all heard of the unequal “pay gap” between males and females in the workforce. However, is anyone familiar with the “credit gap” and the “capital gap&...
ChatGPT and digital finance
by Lito Villanueva - March 21, 2023 - 12:00am
Technology never ceases to amaze, and ChatGPT is the latest digital advancement to cause a worldwide stir.
E-Governance and Open Access
by Lito Villanueva - March 3, 2023 - 12:00am
They say it takes a village to raise a child. In almost the same way, it takes a nation to spur change.
Preventing crypto runs
by Lito Villanueva - December 2, 2022 - 12:00am
Cryptocurrency is taking the world by storm.
Scaling phygital
by Lito Villanueva - October 21, 2022 - 12:00am
“Phygital.” This term may sound alien to some, but to many in the fintech and banking industry, this word is a key step to bridge our way toward the digitally and financially inclusive future we envision...
Consumer protection through cyberresilience
by Lito Villanueva - September 16, 2022 - 12:00am
As the fintech industry grows, cyberresilience is needed more than ever.
Digital inclusion
by Lito Villanueva - August 12, 2022 - 12:00am
What truly is the formula to address the digital divide?
Fintech, the economy’s elixir Bytes
by Lito Villanueva - July 8, 2022 - 12:00am
The Philippines is a burgeoning digital hotspot in Asia.
Commentary: COVID-19 disrupts legacy banking
by Lito Villanueva - May 14, 2020 - 10:00am
It is unfortunate that the driver of Filipinos’ shift to digital banking was a pandemic. However, it remains that this has been the push of the central bank for quite a time.
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