CebuPac removes rebooking fees

Richmond Mercurio (The Philippine Star) - March 3, 2021 - 12:00am

MANILA, Philippines — Passengers of budget carrier Cebu Pacific can now rebook their flights as many times as they need.

“In a recent survey we conducted, flexibility remains to be one of the considerations of our passengers when deciding to travel again. Because of this, we are removing our change fee effective immediately,” Cebu Pacific vice president for marketing and customer experience Candice Iyog said yesterday.

However, Cebu Pacific said a minimal fare difference could apply.

“As we work on rebuilding our network and supporting domestic tourism, we will continue to listen to our passengers so we can make it even more convenient for every Juan to fly again,” Iyog said.

Cebu Pacific passengers could change their bookings online through the manage booking section on the airline’s website.

Bookings can be modified up to two hours before the flight.

Passengers can update their contact information, including addresses,  as well as correct misspelled names, nationality and birthdays through the portal.

Cebu Pacific has an ongoing P25 seat sale in celebration of its 25th anniversary. – Rudy Santos

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