MANILA, Philippines – It has been a roller coaster week for Apple. From announcing the most successful launch ever for having sold more than 10 million units in just three days to the bending problems, damaging an otherwise outstanding introduction.
The bending controversy has been dubbed as the "bend gate" by social media. There are speculations that the thinner design and aluminum casing of the larger phone caused the issue.
Apple has responded to the issue saying that since Friday, only nine users have contacted the company to complain about bent units. It also claimed that the newly-released units have passed a series of tests for strength and durability.
Here is the full statement from Apple as reported by Huffington Post:
Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use.
With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple.