Telemedicine hotline opens to offer free medical advice

CEBU, Philippines —  Telemedicine company, KonsultaMD, is offering free access to medical advice for 30 days, through its telemedicine hotline to complement existing government efforts in managing the COVID-19 pandemic.

“There is an overwhelming demand for the healthcare industry and we understand the difficulties both the government and private medical institutions are facing to provide the public with the assistance they need during this outbreak.  We are here to help our country by providing everyone with free access to a doctor so that they can seek medical advice without leaving their homes,” said Maridol Ylanan, CEO of Global Telehealth, Inc. which operates KonsultaMD.

The free Konsulta subscription is open until April 13 to anyone without existing membership. They may call 78880 via Globe/TM mobile phone or (02) 77988000 via Globe landline, other landline in Metro Manila, and other mobile networks.

KonsultaMD is a 24/7 health hotline service manned by skilled and licensed Filipino doctors who provide medical assessment and advice, including basic healthcare and permissible medication, over the phone. With KonsultaMD, the public will be able to get immediate and affordable medical attention, anytime, anywhere in the Philippines.

Due to limited capacity of medical institutions compared to the fast-growing number of people needing immediate medical attention, the Department of Health is looking at telemedicine, particularly primary care teleconsultation, to alleviate surge and minimize risks posed by unnecessary visits to hospitals.

KonsultaMD is equipped with modules and internal protocols in handling different health issues including COVID-19  and provides a telephone triage or a means of determining the urgency of the situation  to allow hospitals to focus on critical cases.

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