SANTOALLA

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                    [ArticleID] => 83500
                    [Title] => Consumers urge adoption of simpler dispute resolution scheme
                    [Summary] => The banking and finance sector could do well to study a scheme that anticipates consumer complaints while providing a mechanism that arbitrates and settles complaints in the least costly manner.


The Consumer Assistance Facilitation Project (CAFP), an ongoing joint exercise between Filipino and Australian consumer advocates, suggested that industry association dispute resolution schemes might be an option as it could be more "user-friendly" to both banks and financing firms.


                    [DatePublished] => 2001-06-19 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Banking
                    [SectionUrl] => banking
                    [URL] => 
                )

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abtest

Consumers urge adoption of simpler dispute resolution scheme

June 19, 2001 - 12:00am

The banking and finance sector could do well to study a scheme that anticipates consumer complaints while providing a mechanism that arbitrates and settles complaints in the least costly manner. The Consumer Assistance...

Banking