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                    [ArticleID] => 286989
                    [Title] => Understanding the customer
                    [Summary] => At  Convergys Phils., having an American   accent is not as important as understanding and being understood by customers. 


                    [DatePublished] => 2005-07-18 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1212707
                    [AuthorName] => Carla Paras-Sison
                    [SectionName] => Business As Usual
                    [SectionUrl] => business-as-usual
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                    [ArticleID] => 285033
                    [Title] => On the personal side
                    [Summary] => Did you know 1: Lucio Tan has now six honorary doctorates under his belt, the latest one from Western Mindanao State University in Zamboanga City last week. 


Of the six, Dr.  Tan had to work for only one. This is the one granted by the University of  Sto. Tomas, which has a special program for those who don’t have the time to go back to school but have amassed enough knowledge from managing their businesses to qualify for one. 


Yes, Dr. Tan had to undergo an interview with a panel of judges for that one. 


                    [DatePublished] => 2005-07-05 00:00:00
                    [ColumnID] => 135040
                    [Focus] => 0
                    [AuthorID] => 1488513
                    [AuthorName] => Margaret Jao-Grey 
                    [SectionName] => Business
                    [SectionUrl] => business
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LUISA ROS

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                    [Title] => On the personal side
                    [Summary] => Did you know 1: Lucio Tan has now six honorary doctorates under his belt, the latest one from Western Mindanao State University in Zamboanga City last week. 


Of the six, Dr.  Tan had to work for only one. This is the one granted by the University of  Sto. Tomas, which has a special program for those who don’t have the time to go back to school but have amassed enough knowledge from managing their businesses to qualify for one. 


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abtest

Understanding the customer

By Carla Paras-Sison | July 18, 2005 - 12:00am

At Convergys Phils., having an American accent is not as important as understanding and being understood by customers.

Business As Usual

On the personal side

By Margaret Jao-Grey  | July 5, 2005 - 12:00am

Did you know 1: Lucio Tan has now six honorary doctorates under his belt, the latest one from Western Mindanao State University in Zamboanga City last week. Of the six, Dr. Tan had to work for only one. This is...

Business