JACQUELINE BRAVO

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                    [Title] => Off the call, Sitel agents on the limelight
                    [Summary] => 
Besides the odd working hours, the dress codes, the English accents, and the much romanticized salary, the essence of work of a call center agent is still a mystery.
                    [DatePublished] => 2009-09-14 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 
                    [AuthorName] => 
                    [SectionName] => Business As Usual
                    [SectionUrl] => business-as-usual
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abtest

Off the call, Sitel agents on the limelight

September 14, 2009 - 12:00am

Besides the odd working hours, the dress codes, the English accents, and the much romanticized salary, the essence of work of a call center agent is still a mystery.

Business As Usual