+ Follow INTERNATIONAL CONTACT CENTER CONFERENCE Tag
INTERNATIONAL CONTACT CENTER CONFERENCE
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[0] => Array
(
[ArticleID] => 1417078
[Title] => Biggest contact center expo set
[Summary] => On Jan. 27-28, 2015, the Contact Center Association of the Philippines (CCAP) will host its 10th International Contact Center Conference & Expo (ICCCE) at the SMX Convention Center in Pasay City, Metro Manila, Philippines.
[DatePublished] => 2015-01-27 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[1] => Array
(
[ArticleID] => 1155161
[Title] => Outsourcing firms urged to explore new markets
[Summary] => When moving out from the domestic marketplace, companies are advised to veer away from the standard countries such as United Kingdom and United States which are usually eyed by outsourcing firms but rather engage with emerging new markets that pose higher levels of growth opportunities.
[DatePublished] => 2013-08-31 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1342554
[AuthorName] => Grace Melanie L. Lacamiento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[2] => Array
(
[ArticleID] => 957324
[Title] => Int’l contact center confab, expo set in Cebu City
[Summary] => The Contact Center Association of the Philippines (CCAP) is emphasizing further growth of the industry outside Metro Manila by holding the International Contact Center Conference & Expo (ICCCE) 2013 in Cebu City on Aug. 28-30.
[DatePublished] => 2013-06-24 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
[3] => Array
(
[ArticleID] => 848252
[Title] => BPO sector unfazed by continued peso rise
[Summary] => Major players in the $12-billion information technology and business process outsourcing (BPO) industry in the Philippines are unfazed by the continued appreciation of the local currency against the US dollar.
[DatePublished] => 2012-09-13 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] => 1097197
[AuthorName] => Lawrence Agcaoili
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[4] => Array
(
[ArticleID] => 848271
[Title] => New BPO firm to open more call center sites, hire workers
[Summary] => Expert Global Solutions Inc. (EGS) is looking at opening more call center sites and hiring more workers in the Philippines with the completion of the merger between the NCO Group Inc. and APAC Customer Services Inc.
[DatePublished] => 2012-09-13 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] => 1097197
[AuthorName] => Lawrence Agcaoili
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[5] => Array
(
[ArticleID] => 847192
[Title] => CCAP partners with Teleserv, uses Maestro for ICCCE 2012
[Summary] => The Contact Centers Association of the Philippines (CCAP), the official organization of contact centers in the Philippines, has partnered with Teleserv, the premier citizen service partner of various government agencies, in powering the International Contact Center Conference & Expo (ICCCE) 2012 with Maestro.
[DatePublished] => 2012-09-10 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
[6] => Array
(
[ArticleID] => 706871
[Title] => CCAP to hold int'l conference, expo
[Summary] => Now that the Philippines is considered the number one destination for outsourced voice services worldwide, the Philippine contact center industry needs to secure its position and grow further.
[DatePublished] => 2011-07-18 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
[7] => Array
(
[ArticleID] => 615824
[Title] => Contact center industry expects 20% annual growth over 3 years
[Summary] => The Philippine contact center (call center) industry is expected to experience a 20 percent growth annually in terms of revenues in the next three years.
[DatePublished] => 2010-09-29 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[8] => Array
(
[ArticleID] => 606946
[Title] => CCAP gab, expo acquire a global dimension
[Summary] => The International Contact Center Conference & Expo, organized by the Contact Center of the Philippines (CCAP), sets its sights on the global horizon by creating an avenue that will share best practices and case studies from other countries as well as the Philippines, with guest speakers flying in from different continents to share their insights and experiences from a more global perspective.
[DatePublished] => 2010-08-30 00:00:00
[ColumnID] => 133272
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Technology
[SectionUrl] => technology
[URL] =>
)
)
)
abtest
January 27, 2015 - 12:00am
September 10, 2012 - 12:00am
September 29, 2010 - 12:00am
August 30, 2010 - 12:00am
