CUSTOMER MANAGEMENT GROUP

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                    [ArticleID] => 224154
                    [Title] => Kris, Erap jokes in HK
                    [Summary] => By the end of the year, overseas Filipino workers in Hong Kong will be able to access jokes about former President Estrada, TV host Kris Aquino, and assorted 15-second celebrities through their cell phones.


Here’s how it works. The jokes come from content provider, Wolfpac Inc., an award finalist (and the only one from Asia) in last year’s GSM annual meeting in Cannes.


The jokes are carried by Smart Communications, Inc., which has tied up with Orange, a HK carrier under Li Ka-Shing’s Hutchison Group.


                    [DatePublished] => 2003-10-14 00:00:00
                    [ColumnID] => 135040
                    [Focus] => 0
                    [AuthorID] => 1488513
                    [AuthorName] => Margaret Jao-Grey 
                    [SectionName] => Business
                    [SectionUrl] => business
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                    [ArticleID] => 207243
                    [Title] => Convergys to open 2 contact centers in RP
                    [Summary] => Two integrated contact centers will be opened in Manila by a leading integrated billing, employee care and customer care services company.


Convergys Corp., touted to be the largest, outsourced contact center services provider in the world, made the announcement shortly after the president of its Customer Management Group, Jack Freker, met with President Arroyo the other day during her US state visit. 


                    [DatePublished] => 2003-05-23 00:00:00
                    [ColumnID] => 133272
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                    [SectionName] => Technology
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Kris, Erap jokes in HK

By Margaret Jao-Grey  | October 14, 2003 - 12:00am

By the end of the year, overseas Filipino workers in Hong Kong will be able to access jokes about former President Estrada, TV host Kris Aquino, and assorted 15-second celebrities through their cell phones. Here’s...

Business

Convergys to open 2 contact centers in RP

May 23, 2003 - 12:00am

Two integrated contact centers will be opened in Manila by a leading integrated billing, employee care and customer care services company. Convergys Corp., touted to be the largest, outsourced contact center services...

Technology