BINKY OCAYA

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                    [Title] => A glorious day
                    [Summary] => 
It was a heavy week, capped off by this glorious day.

                    [DatePublished] => 2013-03-09 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
                    [SectionName] => Business
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                    [ArticleID] => 832461
                    [Title] => Making yourself indispensable
                    [Summary] => 
“No one is indispensable.”
                    [DatePublished] => 2012-07-29 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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                    [ArticleID] => 832113
                    [Title] => Depends on whose hands it's in
                    [Summary] => 
This is vintage material, but many young people today might not have heard or read this yet, and thus is worth repeating.
                    [DatePublished] => 2012-07-28 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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                    [ArticleID] => 830143
                    [Title] => Important words for customer service
                    [Summary] => 
Author Mac Anderson gives us a list of important words for customer service.
                    [DatePublished] => 2012-07-22 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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                    [Title] => The young, the restless and the unthinking
                    [Summary] => 
I speak to young people all the time.
                    [DatePublished] => 2012-07-21 00:00:00
                    [ColumnID] => 133770
                    [Focus] => 0
                    [AuthorID] => 1325498
                    [AuthorName] => Francis J. Kong
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A glorious day

By Francis J. Kong | March 9, 2013 - 12:00am

It was a heavy week, capped off by this glorious day.

Business

Making yourself indispensable

By Francis J. Kong | July 29, 2012 - 12:00am

“No one is indispensable.”

Business

Depends on whose hands it's in

By Francis J. Kong | July 28, 2012 - 12:00am

This is vintage material, but many young people today might not have heard or read this yet, and thus is worth repeating.

Business

Important words for customer service

By Francis J. Kong | July 22, 2012 - 12:00am

Author Mac Anderson gives us a list of important words for customer service.

Business

The young, the restless and the unthinking

By Francis J. Kong | July 21, 2012 - 12:00am

I speak to young people all the time.

Business