24 self check-in kiosks at NAIA operational
MANILA, Philippines — Twenty-four new self check-in kiosks equipped with facial recognition system are now operational at the Ninoy Aquino International Airport (NAIA) Terminal 1.
The kiosks aim to decongest check-in counters and speed up the process for departing passengers, the New NAIA Infrastructure Corp. said.
As of Sept. 13, the NNIC had served 51.7 million passengers and handled 283,771 flights since it assumed airport operations in 2024 – a six-percent increase in passenger traffic from the previous year.
Operational changes such as reconfiguring aircraft parking stands, expanding taxiway movements and removing abandoned aircraft freed up valuable space for smoother airside operations, allowing NAIA to add new domestic and international routes with 47 airline partners.
On top of the dedicated OFW lounge at Terminal 3, the NNIC is set to open a second OFW lounge at Terminal 1.
“Operating an airport the size and scale of NAIA will always be demanding. But what this first year has shown is that with teamwork, discipline and the dedication of our people, real change is possible. Our employees – from the frontlines to behind the scenes – are the reason we have been able to serve more passengers, run more flights on time and start building the airport the Filipinos deserve,” NNIC president Ramon Ang said.
“Together with government and our partners, we will sustain these gains and finally deliver a truly world-class NAIA,” he added.
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