MANILA, Philippines - The Ninoy Aquino International Airport (NAIA) Terminal 1 is the worst airport in the world for 2013 after getting the same distinction two years ago.
Travel website Sleeping In Airports has released the results of its Best and Worst Airports for 2013, and the Philippines' main gateway was once again voted as the world's most notorious airport.
NAIA 1 was first named as the world's worst airport in 2011 and the worst in Asia in 2012.
The website's list of best and worst airports in the world is based on the votes of travelers who were asked to consider comfort, conveniences, cleanliness and customer service.
Some of the factors for the "worst airport" tag are crowded terminals, long delays, difficult transfers, lack of 24-hour food, dirty floors, bathrooms and food courts; unfriendly staff and airport scams, among others.
In the website's page for NAIA 1, Internet user "wanderingcat123" said "at this airport everything seems to have been done to make the experience as horrible as possible."
In contrast, the Singapore Changi was once again voted as the best airport for the 17th year in a row. The website said the airport continues to impress travelers with its comfort and long list of activities.
Worst Airports
1. Manila NAIA (Terminal 1)
2. Bergamo
3. Calcutta
4. Islamabad
5. Paris Beauvais
6. Chennai
7. Frankfurt Hahn
8. Mumbai
9. Rome Fiumicino
10. Los Angeles