Shangri-La branded hotel to close in September

MANILA, Philippines — The JEN Manila by Shangri-La hotel in Pasay City is set to permanently close in September as part of the property redevelopment plans of the hotel building owner.

In a statement yesterday, JEN Manila said New Riviera Hotel Development Corp., the owner of the hotel building located on Roxas Boulevard in Pasay City, decided to close the hotel permanently to pave the way for the redevelopment of the property.

“As a result, with effect from Sept. 1, 2022, the 308-room JEN Manila by Shangri-La will cease operations,” the hotel said.

The property has operated under Traders Hotel followed by JEN Manila by Shangri-La brand since 1995.

The hotel said it would continue to operate, and honor reservations made up to and including Aug. 31 after which it will cease operations.

JEN Manila said every effort is being made to support colleagues affected by the transition, including the provision of a fair compensation package and extension of healthcare insurance coverage until the end of the year.

“We would like to thank all our guests, partners, colleagues for their unwavering support over the past 27 years, particularly during the challenging pandemic years.

“We look forward to extending our trademark Asian hospitality to guests at our four other Shangri-La properties in the Philippines,” it said.

Among the other Shangri-La properties operating in the country are the EDSA Shangri-la Manila, Shangri-la The Fort Manila, Shangri-la Boracay Resort and Spa, and Shangri-la Mactan Resort and Spa.

In February 2021, the Shangri-La group announced the temporary closure of its Makati Shangri-La hotel due to the impact of the COVID-19 pandemic.

“Despite our best efforts, the prolonged recovery timeline has resulted in increasing financial pressure on the company in the Philippines,” the Shangri-la group said last year.

The Shangri-La hotels and resorts group is a member of the Philippine Hotel Owners Association.

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