MANILA, Philippines — Telecommunications company PLDT Inc. and its wireless unit Smart Communications Inc. are bolstering the security of online payment transactions in partnership with Vesta.
PLDT and Smart have tapped Vesta to enhance the protection of online transactions made by customers across their digital channels.
PayMaya Philippines, the fintech arm of PLDT affiliate Voyager Innovations, will utilize Vesta’s anti-fraud solution.
An end-to-end digital financial services platform company, PayMaya powers the payment acceptance for PLDT and Smart’s digital channels.
With Vesta’s anti-fraud tools, PLDT and Smart customers will enjoy a safer, more secure, and more seamless online payment transactions using PayMaya’s payment acceptance solutions.
“The combination of PLDT’s customer-centric digital solutions, PayMaya’s industry-leading payment acceptance solutions, and Vesta’s artificial intelligence (AI)-enabled fraud detection and approval enhancement capabilities allow us to deliver superior customer-centric services and provide our customers with the best payment experience possible,” said Di Blanco, vice president of PLDT and Smart customer experience.
“We will continue to push the frontier of financial technology as we rapidly shift to a landscape where more Filipinos are digitally-empowered,” Blanco said.
Vesta is one of the world’s leading instant, end-to-end transaction guarantee platforms for online purchases.
It has over two decades of global telecom industry experience and works with leading telecommunication brands around the world.
Vesta said its real-time decisioning platform provides the analytics and authentication technology required to increase approvals of legitimate transactions, while rejecting bad ones.
This ensures that PLDT and Smart customers can confidently make payments across various digital domestic and international channels, it said.
“We are delighted to be able to support PLDT and Smart in strengthening their thrust to provide a safe, secure, and frictionless payment experience for PLDT’s customers through PayMaya’s solutions,” said Shabab Muhaddes, Vesta general manager in the Asia Pacific.
“Our mission is simple: help companies scale their digital payment touchpoints with greater confidence by leveraging our end-to-end transaction guarantee platform for domestic and international transactions,” Muhaddes said.