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                    [ArticleID] => 343056
                    [Title] => Alcatel launches new software
                    [Summary] => With the projected continued growth of the call center industry,  Alcatel Enterprise Solutions has chosen the Philippines as one of 25 countries to launch its Omnitouch Contact Center Premium Edition software.


In a press conference, Alcatel officials led by Philippine country manager Goulds Castillo and Xavier Martin, Enterprise Solutions marketing director, noted the strong growth of the local call center industry.


For the year 2003 to 2004, Gould cited, the local call center industry posted a significant 80 percent growth.


                    [DatePublished] => 2006-06-21 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1805266
                    [AuthorName] => Marianne V. Go
                    [SectionName] => Business
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XAVIER MARTIN

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                    [Title] => Alcatel launches new software
                    [Summary] => With the projected continued growth of the call center industry,  Alcatel Enterprise Solutions has chosen the Philippines as one of 25 countries to launch its Omnitouch Contact Center Premium Edition software.


In a press conference, Alcatel officials led by Philippine country manager Goulds Castillo and Xavier Martin, Enterprise Solutions marketing director, noted the strong growth of the local call center industry.


For the year 2003 to 2004, Gould cited, the local call center industry posted a significant 80 percent growth.


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Alcatel launches new software

By Marianne V. Go | June 21, 2006 - 12:00am

With the projected continued growth of the call center industry, Alcatel Enterprise Solutions has chosen the Philippines as one of 25 countries to launch its Omnitouch Contact Center Premium Edition software. In...

Business