CUSTOMER CARE CONTACT CENTER

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                    [ArticleID] => 270799
                    [Title] => IPO urges call center firms to use only licensed software
                    [Summary] => Intellectual Property Office (IPO) Director General Adrian S. Cristobal Jr. is urging the Contact Center Association of the Philippines (CCAP) to strictly use only licensed software in their computers.


Last April 27, 2004, the CCAP and the Business Software Alliance (BSA) signed a memorandum of understanding (MOU) that CCAP members would conduct software audits of all their computer systems.  


BSA would then issue a certificate of recognition valid for six months during which time the BSA would not initiate any enforcement action against the company.   


                    [DatePublished] => 2005-03-18 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1097285
                    [AuthorName] =>  Marianne  V.  Go
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
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IPO urges call center firms to use only licensed software

By Marianne V. Go | March 18, 2005 - 12:00am

Intellectual Property Office (IPO) Director General Adrian S. Cristobal Jr. is urging the Contact Center Association of the Philippines (CCAP) to strictly use only licensed software in their computers. Last April...

Business