^
+ Follow Contact Center Association of the Philippines Tag
Contact Center Association of the Philippines
Array
(
    [results] => Array
        (
            [0] => Array
                (
                    [ArticleID] => 2012459
                    [Title] => Call center group reviews revenue, employment targets
                    [Summary] => The umbrella organization of the country’s contact center industry is revisiting its revenue and employee growth projection for the year to take into account the impact of the coronavirus disease 2019 or COVID-19 crisis to operations.
                    [DatePublished] => 2020-05-08 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1473425
                    [AuthorName] => Louella Desiderio
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [1] => Array
                (
                    [ArticleID] => 1940165
                    [Title] => Philippines outsourcing industry banks on offshore healthcare services
                    [Summary] => Challenged by stiffer competition in attracting clients from global outsourcing market, the Philippines is capitalizing on its edge in providing good offshore healthcare services.
                    [DatePublished] => 2019-08-03 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804802
                    [AuthorName] => Ehda M. Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => 
                )

            [2] => Array
                (
                    [ArticleID] => 1937518
                    [Title] => 80,000 more call center jobs this year
                    [Summary] => The contact center industry expects to employ 80,000 more this year amid the sluggish movement of the outsourcing industry worldwide.
                    [DatePublished] => 2019-07-25 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804802
                    [AuthorName] => Ehda M. Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => 
                )

            [3] => Array
                (
                    [ArticleID] => 1907349
                    [Title] => CCAP strengthens ties with academe
                    [Summary] => The Contact Center Association of the Philippines (CCAP) is tightening its partnership with the academe to meet the requirements of the industry head-on.
                    [DatePublished] => 2019-04-05 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804802
                    [AuthorName] => Ehda M. Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => 
                )

            [4] => Array
                (
                    [ArticleID] => 1820097
                    [Title] => Philippines remains world’s call center capital — CCAP
                    [Summary] => The Philippines remains the call center capital of the world last year, leaving closest competitor India in the dust, and is expected to remain so this year amid the local industry being past its heyday.
                    [DatePublished] => 2018-05-31 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1805259
                    [AuthorName] => Richmond Mercurio
                    [SectionName] => Business
                    [SectionUrl] => business
                    [URL] => 
                )

            [5] => Array
                (
                    [ArticleID] => 1818194
                    [Title] => CCAP slates two-day Cebu confab in July
                    [Summary] => The Contact Center Association of the Philippines (CCAP) will hold a two-day conference in Cebu in July dubbed "Contact Islands 2018."
                    [DatePublished] => 2018-05-24 00:00:00
                    [ColumnID] => 0
                    [Focus] => 1
                    [AuthorID] => 1804802
                    [AuthorName] => Ehda M. Dagooc
                    [SectionName] => Freeman Cebu Business
                    [SectionUrl] => cebu-business
                    [URL] => 
                )

            [6] => Array
                (
                    [ArticleID] => 1417078
                    [Title] => Biggest contact center expo set
                    [Summary] => 

On Jan. 27-28, 2015, the Contact Center Association of the Philippines (CCAP) will host its 10th International Contact Center Conference & Expo (ICCCE) at the SMX Convention Center in Pasay City, Metro Manila, Philippines.

[DatePublished] => 2015-01-27 00:00:00 [ColumnID] => 0 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) [7] => Array ( [ArticleID] => 1293764 [Title] => BPO sector updates roadmap to 2020 [Summary] =>

The Information Technology Business Process Association of the Philippines (IBPAP) is planning to update its road map to set targets until 2020 as it seeks to grow and make the country a preferred destination for both voice and non-voice services.

[DatePublished] => 2014-02-24 00:00:00 [ColumnID] => 0 [Focus] => 0 [AuthorID] => 1473425 [AuthorName] => Louella Desiderio [SectionName] => Business [SectionUrl] => business [URL] => ) [8] => Array ( [ArticleID] => 1284436 [Title] => CCAP expects continued revenue growth [Summary] =>

The Contact Center Association of the Philippines (CCAP) expects its revenues to continue to grow this year amid increasing demand for services in markets like the United Kingdom (UK) and Australia.

[DatePublished] => 2014-01-30 00:00:00 [ColumnID] => 0 [Focus] => 0 [AuthorID] => 1473425 [AuthorName] => Louella Desiderio [SectionName] => Business [SectionUrl] => business [URL] => ) [9] => Array ( [ArticleID] => 1284250 [Title] => Call centers' revenues to grow 19 pct in 2014 [Summary] =>

Call centers across the country today projected their revenues to grow by as much as 19 percent year on year in 2014 due to demand for voice service in new markets.

[DatePublished] => 2014-01-28 22:45:00 [ColumnID] => 0 [Focus] => 0 [AuthorID] => [AuthorName] => [SectionName] => Business [SectionUrl] => business [URL] => ) ) )
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