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                    [ArticleID] => 340833
                    [Title] => Call center group sees 70% growth
                    [Summary] => The Call Center Association of the Philippines (CCAP) is projecting the call center industry to post a continued growth of 70 percent this year.


However, according to CCAP director Reinerio Borja of People Support and concurrent chairman of the Business Process Association, the growth of business process outsourcing (BPO) is expected to exceed 100 percent, outpacing the projected 70 percent growth of call centers. 


                    [DatePublished] => 2006-06-09 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1805266
                    [AuthorName] => Marianne V. Go
                    [SectionName] => Business
                    [SectionUrl] => business
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CALL CENTER CONFERENCE AND EXPO

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                    [ArticleID] => 340833
                    [Title] => Call center group sees 70% growth
                    [Summary] => The Call Center Association of the Philippines (CCAP) is projecting the call center industry to post a continued growth of 70 percent this year.


However, according to CCAP director Reinerio Borja of People Support and concurrent chairman of the Business Process Association, the growth of business process outsourcing (BPO) is expected to exceed 100 percent, outpacing the projected 70 percent growth of call centers. 


                    [DatePublished] => 2006-06-09 00:00:00
                    [ColumnID] => 133272
                    [Focus] => 0
                    [AuthorID] => 1805266
                    [AuthorName] => Marianne V. Go
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abtest

Call center group sees 70% growth

By Marianne V. Go | June 9, 2006 - 12:00am

The Call Center Association of the Philippines (CCAP) is projecting the call center industry to post a continued growth of 70 percent this year. However, according to CCAP director Reinerio Borja of People Support...

Business