+ Follow Benedict Hernandez Tag
Benedict Hernandez
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[ArticleID] => 1937518
[Title] => 80,000 more call center jobs this year
[Summary] => The contact center industry expects to employ 80,000 more this year amid the sluggish movement of the outsourcing industry worldwide.
[DatePublished] => 2019-07-25 00:00:00
[ColumnID] => 0
[Focus] => 1
[AuthorID] => 1804802
[AuthorName] => Ehda M. Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[1] => Array
(
[ArticleID] => 1417078
[Title] => Biggest contact center expo set
[Summary] => On Jan. 27-28, 2015, the Contact Center Association of the Philippines (CCAP) will host its 10th International Contact Center Conference & Expo (ICCCE) at the SMX Convention Center in Pasay City, Metro Manila, Philippines.
[DatePublished] => 2015-01-27 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] =>
[AuthorName] =>
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[2] => Array
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[ArticleID] => 1284436
[Title] => CCAP expects continued revenue growth
[Summary] => The Contact Center Association of the Philippines (CCAP) expects its revenues to continue to grow this year amid increasing demand for services in markets like the United Kingdom (UK) and Australia.
[DatePublished] => 2014-01-30 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1473425
[AuthorName] => Louella Desiderio
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[3] => Array
(
[ArticleID] => 1245870
[Title] => Chamber to assess quake’s damage
[Summary] => Although most businesses in Cebu have their own calamity preparedness programs, the Cebu Chamber of Commerce and Industry (CCCI) is still conducting a thorough assessment especially on member-companies to make sure implementations are effective.
[DatePublished] => 2013-10-16 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
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[4] => Array
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[ArticleID] => 1197601
[Title] => DOST vows to help companies prepare against erratic weather
[Summary] => The Department of Science and Technology (DOST) vowed to provide full support to industries affected by the unpredictable weather disturbances brought about by climate change, specifically the Business Process Management (BPM) sector.
[DatePublished] => 2013-09-11 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[5] => Array
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[ArticleID] => 1162751
[Title] => BPO players told, tame attrition rates to stay in the game
[Summary] => Contact center players are told to leverage in better managing their attrition rates and shrinkages to stay competitive in an industry that is drawing so many participants.
[DatePublished] => 2013-09-02 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1405019
[AuthorName] => John M. Destacamento
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[6] => Array
(
[ArticleID] => 1146961
[Title] => DOST to launch online English training module
[Summary] => Recognizing the ability of the Business Process Management (BPM) and Information Technology in generating more jobs for Filipinos, the Department of Science and Technology (DOST) announced to roll out a free online application to improve English proficiency.
[DatePublished] => 2013-08-29 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[7] => Array
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[ArticleID] => 1125462
[Title] => BPO industry to leverage from ASEAN integration
[Summary] => The Business Process Outsourcing (BPO) industry players in the Philippines are confident of their lead in the region’s offshoring sector, particularly in the 2015 ASEAN integration.
[DatePublished] => 2013-08-23 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
[8] => Array
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[ArticleID] => 1113251
[Title] => CCAP pushing for partnership with gov’t
[Summary] => The Contact Center Association of the Philippines (CCAP) is pushing for partnership with the government to boost the contact center industry.
[DatePublished] => 2013-08-21 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1473425
[AuthorName] => Louella Desiderio
[SectionName] => Business
[SectionUrl] => business
[URL] =>
)
[9] => Array
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[ArticleID] => 1096841
[Title] => BPO business lucrative but tough, risky venture
[Summary] => While the outsourcing/offshoring business is considered as one of the fastest growing industries in the Philippines, local investors are warned to be careful on investing in this highly lucrative but edgy business venture.
[DatePublished] => 2013-08-16 00:00:00
[ColumnID] => 0
[Focus] => 0
[AuthorID] => 1298072
[AuthorName] => Ehda Dagooc
[SectionName] => Freeman Cebu Business
[SectionUrl] => cebu-business
[URL] =>
)
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)
abtest
January 27, 2015 - 12:00am
