When can I expect my order to ship?
Shipping times commence once the item(s) have left the distribution center. Customers are advised to allow 1-2 business days for processing at the distribution center before the order is shipped.
What amount of duty and tax am I expected to pay?
Estimated duties and taxes aren't provided due to varying charges by country. Customers are responsible for all duties, taxes, and customs charges when placing online orders. If an order is refused, customers are liable for any incurred shipping charges when returning the package.
Can the value of my order be adjusted?
The company must disclose the full value of package contents by law. This obligation ensures compliance with legal requirements.
What conditions are required for a return?
To qualify for a return and obtain a full refund or exchange, specific conditions apply. Purchases must be from designated lululemon stores, with the original receipt. Returns must be initiated within 30 days of the original purchase date. Items must be unwashed, unworn, and unused, with attached hangtags or labels.
Can I return items purchased from any location?
Returns are solely accepted for merchandise bought at specified lululemon stores with the original receipt. This policy ensures adherence to set guidelines.
What benefits does creating an account offer?
Creating a Lululemon account allows customers to save addresses, payment methods, and wish lists. This enhances their shopping experience for future orders.
How can I avoid international transaction fees?
To avoid international transaction fees, opt for fee-free or lower-fee credit cards. Some banks offer accounts tailored for international transactions.