Wilcon Depot Champions Leadership and Transformation
The Philippines’ leading home improvement and construction supply retailer, Wilcon Depot, under the brilliant leadership of founder and chairman emeritus William Belo alongside president and CEO Lorraine Belo-Cincochan, SEVP-COO Rosemarie Bosch-Ong and EVP-chief product officer Careen Belo, gears up for its continued leadership and digital transformation in the retail construction industry.
Wilcon Depot recently conducted its annual Sales Kickoff Conference for all its retail leaders from all over the Philippines, which was a two-day virtual event aimed to train its workforce to continuously fulfill its topmost principle of delivering an excellent customer experience by innovating and personalizing its in-store and digital store shopping journey. With the theme “I Am Wilcon,” the webinar aimed to communicate the leadership skills they need to acquire and the core values they need to embody.
“In gearing up towards raising our standards in leadership and pursuing digital transformation in our business operations and strategies, we continue to steer our employees towards the direction of our values — loyalty to our customers and the company, integrity to all stakeholders, excellence in customer experience, innovation, customer delight, leadership, and collaboration,” said Bosch-Ong.
As the most preferred home-building partner for Filipinos, Wilcon believes that its values represent the heart of its company. Clearly communicating these values to its workforce will serve as its ingrained principles that will guide its actions and functions as a company.
