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Opinion

Train your managers, supervisors, and HR personnel

WHAT MATTERS MOST - Atty. Josephus B. Jimenez - The Freeman

Businessmen who know how to win in this very competitive global arena are currently in the thick of Learning and Development for managers, supervisors, and HR personnel in critical positions. Training is not an expense, it is an investment that is bound to surely bring in tremendous returns.

Today, I am in Pangasinan, tomorrow in La Union, then Baguio, training managers and supervisors and HR staff of a global firm engaged in power and infrastructures, logistics, and supply chain. Last week, I conducted a public learning session for 200 business owners, managers, lawyers, HR practitioners, and consultants on Labor Law 101. By third week of March, I shall be flying to northern Mindanao, giving seminars for two professional organizations in Iligan and Cagayan de Oro, respectively. I shall also visit my client, a very prestigious academic institution administered and managed by the Jesuits.

I just arrived from a 20-day lecture tour to the 10 countries comprising ASEAN, including Singapore, Malaysia, Indonesia, Thailand, Vietnam, Cambodia, Myanmar, Laos, and Brunei. Anywhere in the world and in the region, it is important, nay imperative, that managers should be trained well on how to lead people, motivate them, empower employees with new perspectives, values and skills in communication, problem-solving, and building teams to achieve quantum leaps in productivity and quality. It is important to teach supervisors how to understand the mysteries of personnel behavior. HR should know both the law and the behavioral dimension of human capital management and development.

I have a complete portfolio of curricula that can transform managers into more skilled and more committed pillars of champion quantum productivity and profitability. Managers should be trained to take responsibility in making effective decisions and implement them with optimum results. Supervisors' roles are very crucial because they are the first-line representatives of the owners and top management. They deal with union stewards and they are in direct contact with the rank-in-file every minute of the working hours. They are the faces of the owners and top management. They have to be empowered to be firm and yet willing and skilled to listen

On discipline, I have EDGE, or Effective Discipline for Global Excellence. On compliance with Labor laws, I have Labor Laws 101. In CBA negotiations, I have the 13 secrets for a win-win Collective Bargaining Negotiations. In relations to DOLE Inspection, I have How to Prepare for DOLE Inspections. I train HR personnel how to conduct effective employee investigation. I also train them on the mundane tasks of how to prepare effective written memos and pleadings in labor cases.

Some of my clients call me the solution just around when problems come. Actually, my teaching advocacy is geared towards preventing problems so that they need not go to a lawyer. Those who think that training and consultancy are expensive should start computing how many millions have been spent by companies defending cases that they cannot win in court.

[email protected]

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