LRMC links up technology with LRTA

MANILA, Philippines — Light Rail Manila Corp. (LRMC) has entered into a partnership with the Light Rail Transit Authority (LRTA) to share its technology for the benefit of LRT-2 passengers.

LRMC is the private operator of the LRT-1, while the LRTA is the public transport operator of LRT-2.

Under the technology partnership agreement, LRMC will develop and modify the existing ikotMNL app to integrate LRT-2 train information and provide necessary equipment for the data gathering of the app.

The ikotMNL mobile app is the first railway and tourism app in the country which was launched by LRMC in November last year.

The app equips LRT-1 passengers with information so they can plan their commutes ahead as it features real-time train arrivals and departures, fare information, station crowd monitoring, tourism content, safety reminders, passenger advisories, news and announcements, a chat box for customer service assistance, and a feedback form to help improve train service and passenger experience.

The ikotMNL app last July launched two new features–contact tracing via Bluetooth LE technology and the integration with Sakay.ph app for better trip planning and commute directions in the metro by taking LRT-1 along with other modes of transport including walking.

“The Filipino commuters have always been at the heart of our business. Our commitment to ensuring they have a safe and convenient journey does not only cover their actual LRT-1 ride, but even beyond. Our vision of integrated mobility is a future where the commuter will have seamless travel between his first, next, and last rides. We are very excited over this partnership because we are also able to be of service to LRT-2 passengers,” LRMC president and CEO Juan Alfonso said.

The integration of LRT-2 train information is set to go live on the ikotMNL app in the first quarter of next year.

As part of the agreement, LRTA will allow LRMC to be a non-exclusive partner in providing LRT-2 information, comply with the training guidelines and app user roles to ensure accuracy and reliability of data for LRT-2, and promote the use of app.

LRTA will also assign a point person to oversee program on its side for operations and maintenance of hardware and system in coordination with LRMC.

“The LRTA welcomes the integration of LRT-2 information on the ikotMNL mobile app. The features provided by the app will help make navigation easier for the general commuters,” LRTA administrator Reynaldo Berroya said.

“Also, with its real-time features, passengers are better informed. The contact tracing technology of the app is also very timely as the safety of our passengers remains our top priority. Overall, we are very thankful for the partnership,” Berroya said.