JoyRide motorcyle riding firm taps Malayan for insurance cover

Richmond Mercurio - The Philippine Star

MANILA, Philippines — Upcoming motorcycle taxi service JoyRide has teamed up with Malayan Insurance Co. Inc. to boost its entry in the country’s two-wheeled ride-hailing market.

JoyRide signed an agreement with Malayan Insurance last week to provide it with the proper insurance coverage for its fleet of bikers and the riding public.

“We’ve seen the stringent qualifications, that the driver has to go through before they qualify to be a kasundo rider, and as an insurer, it’s very comforting that our partner has the same consciousness on safety and security. And with Malayan, you’re guaranteed quick, fair, and valid settlement of claims,” Malayan Insurance senior associate vice president and personal accidents underwriting head Anthony Labindalawa said.

Through the partnership, JoyRide vice president for corporate affairs Noli Eala said the new motorcycle service is protecting its commitment to give only the best service to its riders and commuters.

Before launching JoyRide, the upcoming motorcycle taxi service company wants to make sure that everything is set, from road safety training and motorcycle testing to insurance coverage.

“In a panorama replete with tensions and pressures, it’s clear that JoyRide, with the help of Malayan Insurance, is poised to become a breath of fresh air,” JoyRide said.

Aside from its aim of easing the burden of commuters everywhere, JoyRide said its entry would also offer employment opportunities to qualified bikers.

“The guiding framework at play is what the company proudly calls the kasundo philosophy. A JoyRide Kasundo biker, for example, won’t simply be a passenger’s sundo (fetcher) but their kasundo (trusted friend) as well. This also dictates the corporate culture in JoyRide, one that is informed by collaboration and cooperation,” it said.

Angkas, the first app-based motorcycle ride-hailing service in the country, is currently on a government-sanctioned pilot run.

Last June, it was granted by the Department of Transportation (DOTr) a six-month trial run that allowed it to operate in Metro Manila and Metro Cebu.

The pilot run came following the release of general guidelines last May that cover safety requirements, fare matrix, data-sharing standards and key performance indicators for the motorcycle-taxi operations.

DOTr said only motorcycle ride-hailing apps are allowed to operate under the pilot program.

These ride-hailing platforms will be required to submit data on accidents, complaints from passengers and distance and fares of trips per month.

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