Acticall Sitel Group: A successful combination

MANILA, Philippines -  One year after Groupe Acticall acquired Sitel Worldwide Corporation, the newly created Acticall Sitel Group has successfully combined the DNA of both companies: Sitel’s 30 years of proven experience, expansive global footprint, and unrivaled client diversity and Acticall’s entrepreneurial mindset, focus on innovation, and digital vision. It is now fully operational in all markets.

To support this transformation, a new global executive team has been appointed to support Laurent Uberti, founder of Groupe Acticall and incoming president and CEO of Acticall Sitel Group, in the definition and implementation of the group’s strategy.

The team includes David Beckman, chief legal officer and secretary; Don Berryman, chief commercial officer; Olivier Camino, chief operations officer; Elisabeth Destailleur, chief financial officer; Arnaud de Lacoste, chief marketing and ventures officer; and David Slaviero, chief technology officer.

Acticall Sitel Group has revenues of $1.7 billion and employs more than 75,000 associates within 22 countries conducting millions of customer contact experiences each day for some of the world’s most trusted brands.

Acticall Sitel Group’s comprehensive and innovative customer experience management solutions include customer experience management solutions operating worldwide under the Sitel brand, digital consulting and integration.