Know More About Business Process Management (BPM) and Balanced Scorecard Model (BSC)
Organizations lately have a growing desire to be able to manage processes to adapt to the ever-changing business environment. They see the value of setting up a systematic approach to making their workflow more effective and more efficient. This systematic approach is what you call Business Process Management (BPM), the goal of which is to reduce human error and miscommunication. A good strategic tool to use to achieve this goal is the Balanced Scorecard. Through the Balanced Scorecard (BSC), an organization can measure four important perspectives by which it operates: financial, customer, process, and innovation.
Improving enterprise processes should be done in the context of an organization’s business strategy. Demonstrating the strategic contribution these improvements make to the business can be done quantitatively by combining the BPM discipline with the Balanced Scorecard methodology.
In this seminar, participants will learn the critical knowledge and the skills to implement business process management and the balanced scorecard. A valuable takeaway is the technical know-how to integrate BSC with BPM.
Seminar-Workshop Outline
Business Process Management (BPM)
Definition of Business Process Management
Business Process vs. Silo Process
Mapping a Business Process Using Activity Diagram (Process Tree)
Value Stream Mapping (VSM) - Workshop
MUDA
SIPOC
Revising Process – ‘To Be’
The Balanced Scorecard (BSC)
Understanding the BSC Model
Process Performance Management (Improving the Process)
Suitable Metrics to Assess Process Performance
Case Study Presentation
Workshop
Who Should Attend
CEOs, Presidents, Managing Directors, General Managers, Business Owners, Entrepreneurs, Senior Level Managers, Process Owners/Analysts, Lean and Six Sigma Practitioners, Strategic Planners, Corporate Planning Executives, and those who are continuing with business excellence and continuous improvements in their organizations.
Registration Fee
Only P7,000 + 12%VAT inclusive of meals and seminar kit
US$165 + 12% VAT for Foreign Nationals
Discounts and Payment Scheme
Package of 5 Delegates + 1 Free Delegate
10% Discount to Past Delegates
20% Discount to Academe/Students/Government
For inquiries, call: 8960639, 8960637, email: [email protected]
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